Customer Liaison Team

At FSH we’re passionate about delivering world-class customer service, and we embed this people-positive attitude throughout our organisation.

In addition, our trained and dedicated customer liaison officers operate from each of our four regional offices. Whether a customer has commissioned major works or simply has an appointment query, our customer liaison officers like nothing better than to put smiles on our customers’ faces and ensure a helpful, professional and seamless service.
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Void Property Upgrades

At FSH we understand the need to turn around empty properties quickly. Not only do they attract vandalism but the loss of rental income can have a serious financial impacts.

So why not consider our fast, effective one-stop solution? We provide all the quality services you need when you want them and at a price that makes sense.

Talk to us about:
  • full ‘cradle to grave’ key management
  • detailed remedial repair schedules (supported by photographic evidence if required) that match your specifications
  • energy performance certificates
  • all building repair works using our in-house tradespeople
  • gas and electrical works
  • asbestos testing, management and removal
  • our ‘Sparkle Washdown’ service to add that final shine
  • handover packs including all certificates, manuals, readings and photographs.

We’re here to help ensure that you generate the  maximum return on investment from your property portfolio. Call our friendly team of experts today on 01977 604014 to find out how we can help you achieve better results.
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Planned and Cyclical Repair Programme

With many years’ experience and expertise in the insurance sector, we’re ideally placed to manage and deliver planned and cyclical repair programmes. Our four regional offices and their surveying, project management and high quality trades teams deliver comprehensive repair and maintenance programmes across the north of England. Our comprehensive services include:
  • pre-paint schemes
  • window and door replacement schemes
  • kitchen and bathroom replacement schemes
  • periodical gas and electrical testing
  • fencing, flagging, pointing and other groundworks.

We’d love to help support and build your business! Whatever schemes you want to deliver, why not get in touch with our friendly management team on 01977 604014
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Reactive Maintenance and 24/7 response

With over 120 in-house tradespople operating from our regional offices across the north of England, FSH has the perfect infrastructure to deliver reliable, high quality reactive maintenance solutions. Bespoke IT systems and state-of-the-art vehicle tracking software also help us to ensure a speedy and eco-friendly response.

We’re also proud of our track record of customer-focused service, with delivery teams keen to ensure that your customers not only receive a high quality repair, they also enjoy world-class customer care.

Our FSH-liveried vehicles and smartly uniformed teams all carry full ID cards, giving your customers even greater security and peace of mind.

We’re always available, too: for any out-of-hours calls, our Castleford call centre is here to help

If you’re looking for a reliable and experienced company who you can trust to fulfil your reactive maintenance needs, then call our friendly team of professionals on 01977 604014 today. It’s time to talk!
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Our other areas of expertise that may interest you for your next project

See our full list of expertise >
Customer Liaison Team
We’re passionate about delivering world-class customer service.

Planned and Cyclical Repair Programme
See how we can support and build your business.

Reactive Maintenance and 24/7 response
FSH are customer-focused and supportive.