I recently had FSH undertake insurance work in my home and I want to feedback on the service I had. 
 
I can honestly say everyone and every element of the service was fantastic. 
 
The communication, the reliability, the team and the work quality were outstanding. 
 
Gary the joiner did such a great job with the flooring and skirting boards, absolutely flawless. The decorators, (one was Andy but I don’t remember the names of the other 2, sorry) their work is perfect and they were so quick and tidy. I get so much pleasure every day due to the quality of their joint workmanship.

The gentleman who did the assessment initially and did a quality check was so helpful and thorough. 
Jayne kept me posted on it all and was so lovely, she made me feel confident in the company. 

Dean was also very helpful and efficient, he worked really hard to get the work done for Christmas, the guys finished the Friday before Christmas! 
 
So I want to thank each of you for your input, I’m so impressed and would recommend you to anyone. 
 

Further to our telephone conversation earlier today, we want to say a huge Thank You to your work team.
 
They arrived on time, made sure furniture that couldn’t be removed from the living room was fully protected, brought quality materials and tools, produced excellent fixing, plastering, decorating, made hardly any mess, hovered up any mess created and didn’t interfere with our daily routine. 
 
They were trustworthy, friendly and knowledgeable.
 
A friend whose father was a plasterer and decorator made a positive comment on the exceptional quality of the work.
 
Additionally, huge Thank You to Chantelle and Tammy for making the process of arranging the repairs and decorating very easy including keeping us up to date.
 
Indeed, I have already recommended your firm to friends. 
 

You always worry when you let people into your home to make repairs. Are they competent? Will they respect your home?
 
Add to this that we cannot have been the easiest of clients. Our last-minute changes to plans and timings. Wanting things done our way.
 
All the trades: plumbers, builders, joiners, tilers, electricians, gas fitters working in our home and sent from FSH were courteous, considerate and very competent. Nothing was a problem. They restored our home better than before. It was like friends coming over for a barbie, but they do the work.
 
Overall score 11/10. If things have gone wrong, you want FSH to put them right. “Nobody does it better” as they say.
 
Thanks to all.